Fatal Error (M=1151, L=413, C=315, V=0(0))

Legacy KB ID: 119

Question

My program crashes with the following error: Fatal Error (M=1151, L=413, C=315, V=0(0))

Answer

  1. Open the customer list
  2. Click on the Customer:Job button and select Re-Sort list.
    When asked if you really want to return the list to its original order, click OK
  3. Close the Name list
  4. Go to the List menu and select the Chart of Accounts
  5. Go to the Account button and re-sort the list as above.
  6. Repeat this process with the remainder of the list menu, including the other list sub-menu.
    Depending on the list, the button may be called a variety of things (the name of the list) but it will always be the button at the bottom left and will function the same way.
    Not all lists will need to be re-sorted. If the option is greyed out or doesn’t appear, just go on to the next list.
  7. Once the lists have been resorted, close all the windows to leave a blank screen inside Reckon Accounts.
  8. Click the File menu, select Utilities, and from the options available, click on "Verify Data".
    1. This will go through a process of checking the datafile.
    2. When finished, a small box will pop up either stating that it found no errors or that it did find some errors.
    No matter what it says, click on the OK button and continue.
  9. Click the File menu, select Utilities and from the options available, click on "Rebuild Data".
    1. The program will ask you to make a new backup.
    It is recommended that you backup the data file on an external storage device.
  10. Click "Save" to create the backup and the program will continue its rebuilding process. When finished, a window in Reckon Accounts will pop up stating it has finished, click the OK button.
  11. Next, click the File menu, select Utilities once more and select "Verify Data".
  12. If the second "Verify Data" picks up any issues with the file, go through the rebuild again. If no problems are detected, test the data file to make sure the problem does not re-occur.


Need more help?

Ask the Reckon Community at: https://community.reckon.com/categories/reckonaccounts

Or Log a Support Ticket: https://www.reckon.com/au/support/

How did we do?

Retrieving the COM class factory for component with CLSID {0006F03A-0000-0000-C000-000000000046} failed due to the following error: 80080005

Mouse and TAB movements on Accounts Business are slow or behave erratically

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