How to view the QBwin.log file

Legacy KB ID: 4172

Question

Where do I find the QBWin.log file and how do I view it?

Answer

The simplest way of opening the QBWin.log file is, with QuickBooks open:

Press Ctrl + 1

Press Ctrl + 2

Click on Open File Tab

Left click on QBWin.log

Click on Open File

The File will open in Notepad.

 

If you need to send this file to a Technical Support Representative:

·         Save the file to your desktop by clicking File then Save and select the location as Desktop;

·         Close the file

·         Create a new message in your Email program

·         Attach the QBWin.log file on your Desktop.

·         Send to the Technical Support Representative.

 

How did we do?

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