Downloaded bank transaction does not allocate to bank ledger accounts

Legacy KB ID: 5418

Question

Why do some downloaded bank transactions (either from BankData, CSV or by QIF) not allocate to bank ledger accounts in Reckon One?

Answer

Ensure an account is included in the Transaction Rule.

The Issue

You may experience this issue when using a Transaction Rule, and that Transaction Rule does not include an account for the transaction. 

Resolution

1. Day to Day > Banking> Transaction Rules;
2. Double click on the Transaction rule to open it;
3. In the And allocate the bank transaction to section, select an account complete the relevant fields on the line;
4. Click on Save & close.

Need more help?

Ask the Reckon Community at: https://community.reckon.com/

Or Log a Support Ticket: https://www.reckon.com/au/support/