Message: "No Company Open," "No Company Opened," or "There is no company file open"

Legacy KB ID: 831

Question

Message appears: "No Company Open", "No Company Opened", or "There is no company file open or opened."


Answer


Below are the most common situations that cause this message window to appear:

  • The data file that was last open in Reckon Accounts has since moved to a different location. When Reckon Accounts is restarted, it searches for (but cannot find) the file in the last known location, resulting in the message window.
  • The data file has been closed by choosing Close Company from the File menu.
  • With a data file open, the user chose Open Company from the File menu and then clicked Cancel in the Open a Company window (or the user chose New Company from the File menu and then clicked Leave in the EasyStep Interview window).
  • Because only one data file can be open at a time, Reckon Accounts closes the open data file when choosing Open Company or New Company. If the user then decides not to open or create another company data file, the message window appears.
  • The person who most recently used Reckon Accounts quit the program while there was no data file open. When Reckon Accounts is restarted, it is unable to determine which file to open, resulting in the message window.

As long as this window is open, Reckon Accounts displays no menu options (other than File), centers, reminders, toolbars, etc.




Need more help?

Ask the Reckon Community at: https://community.reckon.com/categories/reckonaccounts

Or Log a Support Ticket: https://www.reckon.com/au/support/

How did we do?

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