Table of Contents

Reckon Installation Switcher Guide

Reckon Installation Switcher Information

Please DO NOT install Reckon Personal on a computer that already has earlier releases of Reckon Accounts Personal products installed without the use of Reckon Installation Switcher.

The switcher has been updated to work with Windows 8.1, Windows 10 and Windows 11.

Please follow the instructions carefully to avoid corrupting the existing Reckon Personal installations you already have on your PC:

It is recommended that only one Reckon Personal/Quicken Personal product of the same year is to be installed for version 2007 and later. (2006 or earlier versions are to be installed as normal)

Also when installing Reckon Accounts Personal, as a general rule do not install in a folder that is already used by another Reckon Installation Switcher snapshot. Make sure that you install RReckon Accounts Personal in a new folder.

OTHER INFORMATION

Quicken Personal products refer to previous CashBook releases, previous Quicken Personal releases, Quicken Personal Plus releases and previous Quicken Home & Business release.

Quicken 2012 refers to Quicken Personal 2012, Quicken Personal Plus 2012 or Quicken Home and Business 2012.

Reckon Personal products refer to Reckon Personal range for 2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015 and, 2013 and previous releases of Quicken Personal products.

Note: If you do not have access to an older version of Reckon Personal or having a problem installing an older version of Reckon Accounts Personal/Quicken Personal from CD. You can also download it from the Member’s website. Login to members website, click Download Software under Partner Tools and scroll the page to locate Past Version of Reckon Software then download the version of Reckon Accounts / Quicken Personal as required.

New Users of Reckon Personal

Install Reckon Personal

  1. Install RA Personal by downloading from Members Site and following the screen instructions.
  2. Activate your Reckon Personal product by clicking on the RA Personal icon on your desktop.

Install Reckon Installation Switcher

  1. Download the software from the link provided.
  2. Run the setup file to install the Reckon Installation Switcher and follow the installation prompts.

Create a snapshot of the latest version

  1. Exit Reckon Accounts Personal if it’s open.
  2. Open the Reckon Installation Switcher, go to the Start menu, click All Programs and then click Reckon Installation Switcher or double-click the desktop icon.
  3. Click Take a Snapshot in the Reckon 2022 Installation Switcher.
  4. Select the version, level of the Reckon Personal product you are currently using, e.g. Personal, Personal Plus or Home & Business. (Note: there is no Personal level for 2022)
  5. Select the country, e.g. Australia.
  6. Browse to find the executable path of this Reckon Personal product. Default installation locations:
  7. C:\Program Files (x86)\Reckon Accounts Personal\qw.exe (64 bits OS) C:\Program Files\Reckon Accounts Personal Personal\qw.exe (32 bits OS)
  8. Find the qw.exe file and click Open.
  9. Click OK in the Take a Snapshot window and save the snapshot.
  10. Click Clean Environment.
  11. Close the Reckon 2022 Installation Switcher.

Using Reckon Installation Switcher

Once you have saved the version of Reckon Personal product in your Reckon Installation Switcher, you need to:

  1. Open the Reckon Installation Switcher.
  2. Select the version of Reckon Personal product you want to run.
  3. Click on Run in a clean environment to be able to run the version of Reckon Personal product you want to use.

Create more snapshots

If you are installing 2007 or later versions of Reckon Personal products including the latest Reckon Personal, you can install only one Reckon product for a given year, e.g. If you already had Reckon Accounts Home & Business 2018 saved as a snapshot, you will not be able to install Reckon 2018 Personal Plus.

However, you can still install Reckon Personal versions of a different year, e.g. 2007, 2008, 2019 in a different directory as follows:

  1. Install Reckon Accounts Personal by downloading from the Members site and following the screen instructions.
  2. Activate your Reckon Personal installation by double-clicking the Reckon Personal icon on your desktop.
  3. Repeat the same steps under Take a Snapshot of Reckon Personal.

If you are installing Reckon Personal 2006 or earlier versions do the following:

  1. Install Reckon Accounts Personal by inserting the CD and following the screen instructions.
  2. Run Reckon Accounts Personal by double-clicking the Reckon Personal icon on your desktop.
  3. Activate your Reckon Accounts Personal version.
  4. Exit Reckon Accounts Personal.
  5. Repeat the same steps under Take a Snapshot of Reckon Personal.

New Users of Reckon Installation Switcher

Please use the following instructions if you do have a previous version of Reckon Personal product but DO NOT have the Reckon Installation Switcher installed on your PC.

Install Reckon Installation Switcher

  1. Download the software by logging into the Member's site
  2. Run the Reckon_Installation_Switcher.exe to install the Reckon Installation Switcher and follow the prompts.

Create a snapshot of your current version of Reckon Personal

  1. If Reckon Accounts Personal is open, exit out of it
  2. Open the Reckon Installation Switcher, go to the Start menu > All Programs > click Reckon Installation Switcher.
  3. Click Take a Snapshot in the Reckon Installation Switcher.
  4. Select the version, Level of the Reckon Personal product you are currently using, e.g. Personal, Personal Plus or Home & Business.
  5. Select the country, e.g. Australia.
  6. Browse to find the executable path of this Reckon Personal product.
  7. Find the qw.exe file and click Open. Default installation location:
    1. C:\Program Files (x86)\Reckon Accounts Personal\qw.exe (64 bits OS)
    2. C:\Program Files\Reckon Accounts Personal Personal\qw.exe (32 bits OS)
  8. Click OK in the Take a Snapshot window and save the snapshot.
  9. Click Clean Environment.
  10. Close the Reckon Installation Switcher.

Install Reckon Accounts Personal

  1. Install Reckon Accounts Personal by downloading from the Member's site and following the screen instructions.
  2. Run Reckon Accounts Personal by double-clicking the Reckon Accounts Personal icon on your desktop.
  3. Activate and register your Reckon Accounts Personal version.

Create a snapshot of Reckon Accounts Personal

  1. Exit Reckon Accounts Personal if it's open.
  2. Open the Reckon Installation Switcher, go to Start > All Programs > click Reckon Installation Switcher.
  3. Click Take a Snapshot in the Reckon Installation Switcher.
  4. Select the version, level of the Reckon Personal product you are currently using, e.g. Personal Plus or Home & Business.
  5. Select the country, e.g. Australia.
  6. Browse to find the executable path of this Reckon Personal product.
  7. Find the qw.exe file and click Open.
  8. Click OK in the Take a Snapshot window and save the snapshot.
  9. Click Clean Environment.
  10. Close the Reckon Installation Switcher.

If you require more snapshots

Create more snapshots of Reckon Personal products

If you are installing Reckon Personal 2007 or later versions, you can install only one Reckon Personal product for a given year, e.g. If you already had Reckon Accounts Home & Business 2018 saved as a snapshot, then you are not able to install Reckon Accounts Personal Plus 2018.

However, you can still install Reckon Personal versions of a different year, e.g. 2007, 2019 etc. in a different directory as follows:

  1. Install Reckon Personal by inserting the CD and following the screen instructions.
  2. Activate your Reckon Personal installation by double-clicking the Reckon Personal icon on your desktop.
  3. Repeat the same steps under Create a snapshot of Reckon products.

If you are installing 2006 or earlier versions of Reckon Personal do the following:

  1. Install Reckon Personal by downloading from the Member's site and following the screen instructions.
  2. Run Reckon Personal by double-clicking the Reckon Personal icon on your desktop.
  3. Activate your Reckon Personal version.
  4. Exit Reckon Personal.
  5. Repeat the same steps under Create a snapshot of Reckon products.

Existing Users of Reckon Installation Switcher

Please use the following instructions if you already have a previous version of the Reckon Installation Switcher installed on your pc.

Uninstall the previous version of Installation Switcher

  1. Run the existing Installation Switcher.
  2. Click Clean Environment.
  3. Close the existing Reckon Installation Switcher.
  4. Click Start and then click Control Panel.
  5. Click Program and Feature icon.
  6. Select Reckon Installation Switcher and then click Uninstall.
  7. Select Yes to “Do you want to completely remove the selected application and all of its components?”.

Install Reckon Installation Switcher

  1. Download the software from the Member's site
  2. Run the Reckon_Installation_Switcher.exe to install the Reckon Installation Switcher and follow the installation prompts.

Check existing Snapshots

  1. Open Reckon Installation Switcher, go to Start > All Programs> click Reckon Installation Switcher.
  2. Check snapshots taken with the previous version of the Installation Switcher to ensure that they are still working with the Reckon Personal Installation Switcher.
  3. Select a snapshot from the Available Environments area.
  4. Click Run in Clean Environment.
  5. Check that the Reckon Installation Switcher correctly opens the selected version of Reckon Personal.
  6. Close Reckon Accounts Personal.
  7. Click Update Snapshot.
  8. Click Clean Environment.
  9. Close Reckon Installation Switcher.

Install Reckon Personal

  1. Install Reckon Accounts Personal by downloading it from the Members site and following the screen instructions.
  2. Run Reckon Accounts Personal by double-clicking the icon on your Desktop/Start menu
  3. Activate and register your version.

Create a snapshot

  1. Exit Reckon Accounts Personal if it’s open.
  2. Open the Reckon Installation Switcher, go to Start, click All Programs and then click Reckon Installation Switcher.
  3. Click Take a Snapshot in the Reckon Installation Switcher.
  4. Select the version, Level of the Reckon Personal product you are currently using, e.g. Personal, Personal Plus or Home & Business.
  5. Select the country, e.g. Australia.
  6. Browse to find the executable path of this Reckon Personal product.
  7. Find the qw.exe file and click Open. Default installation location:
    1. C:\Program Files (x86)\Reckon Accounts Personal\qw.exe (64 bit OS)
    2. C:\Program Files\Reckon Accounts Personal Personal\qw.exe (32 bit OS)
  8. Click OK in the Take a Snapshot window and save the sn a p shot.
  9. Click Clean Environment.
  10. Close the Reckon Installation Switcher.

If you require more snapshots

Create more snapshots of Reckon Personal products

If you are installing Reckon Personal 2007 or later versions, you can install only one reckon Personal product for a given year

e.g. if you already had Reckon Accounts Home & Business 2018 saved as a snapshot, then you are not able to install Reckon Accounts Personal Plus 2018.

However, you can still install Reckon Personal versions of a different year, e.g. 2007, 2019 etc. in a different directory as follows:

  1. Install Reckon Accounts Personal by downloading from the Member's site and following the screen instructions.
  2. Activate your Reckon Personal installation by double-clicking the Reckon Personal icon on your desktop.
  3. Repeat the same steps under Create a snapshot of Reckon Accounts Personal

If you are installing Reckon Personal 2006 or earlier versions do the following

  1. Install Reckon Personal by downloading from the Member's site and following the screen instructions.
  2. Run Reckon Personal by double-clicking the Reckon Personal icon on your desktop.
  3. Activate your Reckon Personal version.
  4. Exit Reckon Personal.
  5. Repeat the same steps under Create a snapshot of Reckon Accounts Personal.

Using Reckon Installation Switcher

Move between different versions of Reckon Personal products

Once you have two or more versions of Reckon Personal in your Reckon Installation Switcher, you need to

  1. Open the Reckon Installation Switcher.
  2. Select the version of Reckon Personal product you want to run.
  3. Click Run in a clean environment to be able to run the version of Reckon Personal product you want to use.

Saving changes in the Reckon Personal product environment

When changing data files (changing one customer’s Reckon Personal data file for another) or creating new data files and you want to keep the changes

  1. Close Reckon Personal.
  2. Open the Reckon Installation Switcher.
  3. Select the version of the Reckon Personal product with the changes you want to save.
  4. Click Update Snapshot.
  5. Close Reckon Installation Switcher.

Uninstalling and Reinstalling Reckon Accounts Personal

To uninstall safely, you will need to:

  1. Run the existing Installation Switcher.
  2. Click Clean Environment.
  3. Close the existing Reckon Installation Switcher.
  4. Click Start and then click Control Panel.
  5. Click Program and Feature icon.
  6. Select Reckon Accounts Personal 20XX (year version) and then click Uninstall.
  7. Select Yes to “Do you want to completely remove the selected application and all of its components?”.

To re-install Reckon Accounts Personal snapshot that you want to use, do the following:

  1. Open Reckon Installation Switcher.
  2. Click Clean Environment.
  3. Close Reckon Installation Switcher.
  4. Re-Install Reckon Accounts Personal in the directory where Reckon Accounts Personal exists (not the uninstalled path) and make a note of the Reckon version levels (Home & Business, Personal Plus or Personal) you are installing over.
  5. Open Reckon Installation Switcher.
  6. Select the Reckon Personal version you have installed over.
  7. Select Update Snapshot.
  8. Click Clean Environment.
  9. Close Reckon Installation Switcher

Important! If you do not follow all these instructions, your Reckon Accounts Personal snapshots will fail!

Please Note:
Even though you have uninstalled your Reckon Accounts Personal, snapshots taken may still show in the Reckon Switcher Available Environments window. If your snapshot is not removed after uninstalling a version of RAP, delete the folder in the Envs folder. See below instructions.

Deleting Snapshots

  1. Close RA Personal and Reckon Installation Switcher if it's open.
  2. Go to the Snapshot Environment location and open the “Envs” folder.
    1. Default folder location:
      1. Reckon Switcher 2013, 2015, 2016, 2017 and later:
        1. C:\Program Files (x86)\ Reckon Installation Switcher\Envs - (64 bit OS)
        2. C:\Program Files\ Reckon Installation Switcher\Envs - (32 bit OS)
        .
      2. Reckon Switcher 2016
        1. C:\Program Files (x86)\Reckon Limited\Reckon Installation Switcher\Envs - (64 bit OS)
        2. C:\Program Files\Reckon Limited\Reckon Installation Switcher\Envs - (32 bit OS)
      3. Quicken 2012 and below version
        1. C:\Program Files (x86)\Quicken Installation Switcher\Envs - (64 bit OS)
        2. C:\Program Files\Quicken Installation Switcher\Envs - (32 bit OS)
  3. Delete the Snapshot folder of the Reckon Accounts Personal version you wish to delete.
  4. Open the Reckon Installation Switcher, and the uninstalled Reckon Accounts Personal is no longer showing.



FAQs


Question: Getting the message “Online information setup is missing. Please try reinstalling the application to resolve the issue.”

Answer: Click here to resolve the issue.


Question: Activation Window opens when launching Reckon Accounts Personal using the Reckon Installation Switcher.

Answer: Click here to resolve the issue.

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Installation & Upgrade Guide

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