Error - Unable to create the folder L\ - when creating the Taxable Payments export file
Legacy KB ID: 4984
Question
Why can’t I create the Taxable Payments Annual Report (TPAR) export file? I get the error:
Unable to create the folder ‘L\’.
The system cannot find the path specified.
Answer
Remove or replace illegal characters in the Company and Legal Name
Cause:
You will experience this problem if your company file name contains the character ‘\’ (backsplash). You may get this problem when any reserved Windows character is used in the company file name.
The Windows Naming Convention reserves the following characters:
< > : “ / \ | ? *
You should also avoid the non-alpha-numeric characters on the first line of a keyboard above the numerals. That is:
~ ! @ # $ % ^ & ( ) + = `
Detailed Instructions
Remove and/or replace any illegal character in the company name:
1. Company > company Information;
2. Under contact Information; remove and/or replace illegal characters in the Company Name;
3. Under Legal Information….., remove and/or replace illegal characters in the Legal Name.
