Reckon Accounts Desktop: Payment Summary does not print the Signature of the Authorized Person

Legacy KB ID: 3643

Question

Why doesn’t the signature of the authorized person not print on a Payment Summary?

Answer

Your printing preference for Payment Summaries is set to a paper size smaller than A4.  Letter size is a common setting that is small than A4.

Solution

Change your printing preference for Payment Summaries to A4.

1. Click on File then Printer Setup and select Payment Summaries.
2. Click on the Options button.
3. Every printer interface is different - you will need to consult your printer’s manual for the exact steps from here.
4. In the Paper or Output tab click on Paper Size and select A4.
5. Click on OK twice to close the dialog boxes.

Need more help? Reach out to us on the Reckon Community: https://community.reckon.com/