Reckon Accounts: Different employee paycheque details come up during the Pay Run

Legacy KB ID: 4309

Question

Why does another employee’s pay details open in the Review Paycheque screen?

Answer

This issue may be encountered where:

• You are using payroll schedules that mix payment periods
• The enter Payroll Information screen is sorted by Pay Frequency
• “Use Time Data for Create Paycheque option” is ticked

You will not experience this issue if “Use Time Data for Create Paycheque option” is not ticked for the later payment periods (that is, fortnightly payments mixed with weekly payments).

Workaround

1. Create different payroll schedules for each payment period – weekly, fortnightly, etc;
2. On the enter Payroll Information screen, sort by Employee.