Employee(s) with both FBT and FBT Exempt items in their pay, displaying only one INB Payment Summary

Legacy KB ID: 5685

Question

Why is my employee(s) with both FBT and FBT Exempt items in their pay, displaying only one INB Payment Summary with box Yes and No ticked, instead of two separate payment summary?

Answer

The issue occurs when you processed your employee’s FBT pay, you have entered the FBT Exempt item above the FBT non-exempt item.

Solution:

  1. Go to the Payroll Centre.
  2. Click on the affected employee.
  3. Find the paycheque in question and double-click on it.
  4. Click the Paycheque Detail button, and the review paycheque window will open.
  5. Click the Unlock Net Pay radio button.
  6. Click OK to the next warning message that appears.
  7. Edit the paycheque so that the non-exempt FBT item appears above the FBT exempt item.
  8. Click OK to save the changes.
  9. Click Save & Close.
  10. Click Yes for the next warning message.
  11. Load the payment summary again for the affected employee(s), and you will now have two INB Payment Summaries with one ticked “Yes” for FBT exempt and one ticked “No” for FBT exempt.


Need more help?

Ask the Reckon Community at: https://community.reckon.com/categories/reckonaccounts

Or Log a Support Ticket: https://www.reckon.com/au/support/


How did we do?

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