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Account Numbers are disabled after launching the Migration Assistant in Reckon Accounts 2023

This issue was identified in Reckon Accounts 2023 released on 13 June 2023. This has since been resolved with the Hotfix 2 release on 26 August 2023.

Problem

Account Numbers preferences are disabled in Reckon Accounts 2023 when launching the STP Phase 2 Migration Assistant.



Workaround

Simply enable the “Use account numbers” from the Preferences again.

  1. Go to Edit > Preferences > Accounting > Company Preferences
  2. Place a tick on “Use account numbers”
  3. If relevant, place a tick on “Show lowest subaccounts only”
  4. Click OK





How did we do?

Year-end finalisation (EOFY) in Reckon Accounts 2023

Handling All purpose allowances with Overtime in Reckon Accounts 2023

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