I cannot see / display printer setup in Reckon Accounts

Legacy KB ID: 1860

Question

Why won't the Printer Setup or Print a report from Reckon Accounts display?

Answer

To correct this issue please follow these steps:

1. Close Reckon Accounts
2. To fix this error you need to delete qbprint.qbp and wpr.ini files then reboot your computer.
   The two files are located in the AppData folder: C:\ProgramData\Intuit\Reckon Accounts 20XX\ where XX is the year version of the software you have installed on your PC. For example, Reckon Accounts 2023.
3. Launch Reckon Accounts and the printer settings should be available

Need more help?

Ask the Reckon Community at: https://community.reckon.com/categories/reckonaccounts

Or Log a Support Ticket: https://www.reckon.com/au/support/