Cannot see Job Costing information.

Legacy KB ID: 5534

Question

Why can’t I see the Job Costing information prompt on my Reckon Accounts Business? I used to see this prompt when I do any bills or invoices in Reckon Hosted or my previous edition?

Answer

The job costing information window is only available in the Contractor edition of RAB, you may have selected other flavour but ‘Contractor Edition’ while installing Reckon Accounts. Please uninstall and reinstall the software using 'contractor edition' when prompted.

If you have done the above solution and still cannot get that message, you may have ticked the option ‘do not display this message in the future’.

If so you can bring the message back again following the below instructions.

1) Go to the Edit menu and preferences

2) Go to the General tab

3) Tick the option ‘Bring back all one-time messages’

This will bring the message back again, but note it will also bring back other one-time messages, that you may have ticked to not to display.



Need more help?

Ask the Reckon Community at: https://community.reckon.com/categories/reckonaccounts

Or Log a Support Ticket: https://www.reckon.com/au/support/

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