Bank (Online) Report will drop banking details when printed

Legacy KB ID: 4066

Question

Why does Reckon Accounts omit the banking details when printing a Bank Online Report?

Answer

 

Workaround -

Create a custom field in an employee, supplier or customer and call it > . < (dot)

1.    Open an employee file > Additional Information > Define Fields;

2.    Enter the name > . < (dot) in the first available Label column;

3.    Tick the boxes under Customer, Supplier and Employee;

4.    Click OK.

Add the > . < (dot) column to the Bank (Online) Report

1.    Open the Bank (Online) Report > Modify Report;

2.    In the Columns box, select > . < (dot) and click OK;

3.    You should now be able to print the report;

4.    Click on Memorise to memorise the report.

 

Alternate method

This method does not require you to setup a Custom Field.

  • Save the report as PDF and print from the PDF; or
  • Email the report and print the attachment. 

 

Need more help?

Ask the Reckon Community at: https://community.reckon.com/categories/reckonaccounts

Or Log a Support Ticket: https://www.reckon.com/au/support/


How did we do?

Changing report basis from cash to accrual (or vice-versa)

Some Cash-Basis Reports show unpaid transactions

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