Locating Reckon related company files on your Windows Operating System

Legacy KB ID: 3563

Question

To operate efficiently on the Windows operating systems released over the past few years, Reckon had to change the default location of some of its files.  These locations may be different on each operating system.  Below we list the default locations of the main Reckon files on Windows devices.

 

Answer

Use this list in relation to any Knowledge Base article that does not provide specific directions for your current Windows operating system. 

Installation Folder:    C:\Program Files (x86)\Intuit\Reckon Accounts 20XX\...

Data Folder:            C:\Users\Public\Documents\Intuit\QuickBooks\Company Files\...

Auxiliary Files:          C:\Users\<logged in User>\AppData\Local\Intuit\QuickBooks\log\...

(using environment variables in File Explorer - %LocalAppData%\Intuit\QuickBooks\log\...)

                             C:\Program Data\Intuit\...

All 64-bit Systems:

Installation:             C:\Program Files (x86)\Intuit\Reckon Accounts 20XX\...

Registry Key:           HKey_Local_Machine\WOW6432node\Software\Intuit

  

Some of the sub-folders mentioned here are by default hidden folders within the Windows Operating System.  To view a hidden folder you will need to do the following steps:

Windows 10 and Windows 11

  • Follow the steps provided by Microsoft here.

Windows 7 and Vista

  • Click on the Windows Start button and Computer;
  • Click on the Organize button in the top left hand corner;
  • Select Folder and Search Options;
  • Click on the View tab;
  • In the larger Advanced Settings box find the entry Hidden files and folders ;
  • Click the radio button Show hidden files, folders, and drives then OK;

You should now be able to see hidden folders.

Windows XP

  • Click on the Windows Start button and My Computer;
  • On the top menu line, click on Tools and select Folder Options;
  • Click on the View tab;
  • In the larger Advanced Settings box find the entry Hidden files and folders;
  • Click the radio button Show hidden files and folders then OK;

You should now be able to see hidden folders.

 

 

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