Clipboard Icon is Missing

Legacy KB ID: 5246

Question

Why don’t I have a Clipboard Icon? The Download and the Upload Icons are there. 

 

Answer

Only two common web browsers have a clipboard icon. they are:

  • Firefox
  • Safari

Those common broswers where the icon is not visible are:

  • IE 10 and above
  • Edge
  • Chrome
You can only access Reckon Accounts Hosted from an Internet Explorer version 10 and higher. 

 

Workaround

To copy and paste information with a supported browser, simply highlight the information and press Ctrl+C to copy it and then Ctrl+V in the destination to paste it. 

 If you are using a Mac, see this article.

 

Need more help?

Ask the Reckon Community at: https://community.reckon.com/reckon.

 

How did we do?

Why can't I print directly to my printer when using Reckon Accounts Hosted in Firefox?

The attempt to login with the username ‘Name’ failed. This user is already logged into the company

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