Gmail block emails from Reckon Accounts Business

Legacy KB ID: 5379

Question

Why does Gmail block emails sent from Reckon Accounts Business? I get an error: “Password Incorrect”.

Answer

Emailing through a web-based email service is a new feature in Reckon Accounts Business. For basic configuration please see the In-Product help Index.

Google security will block sign-in attempts from some apps or devices that do not use modern security standards, as these apps and devices are easier to break into. You may get the error: “Password Incorrect”.

You will need to allow less secure apps and devices to use the Gmail system.

Detailed Instructions

Log in to your Gmail Account;
Click the Account picture or avatar at the top right - then click Manage your Google account
Go to Security
Scroll down to Less secure app access
Click Turn on access (not recommended)
From Allow less secure apps: OFF, toggle to turn this option on