Unrecoverable Error 13656 92620 when entering transactions in Accounts Business

Legacy KB ID: 5075

Question

Why does Accounts Business crash with an Unrecoverable Error (code 13656 92620) when entering transactions?  I am able to enter a few transactions at the start of the day before the problem appears.

Answer

You will experience this problem when you edit or enter a transaction when a report that this transaction is a part, is open.  When the report refreshes for the new/modified transaction, Accounts Business crashes.   

Workaround

Enter or edit transactions without any Report open. 

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