Why is my ABA file being rejected from ANZ after being exported from Reckon Accounts Business/Hosted

Legacy KB ID: 5739

Question

Why is my ABA file from ANZ not being accepted in Reckon Accounts Business/Hosted?

When uploading an ABA file from Reckon Accounts Business or Hosted onto the ANZ, I am receiving an error message - 'Following transaction cannot be imported from payment file, records not found'.

Answer

We've been advised that ANZ users will need to enter their Direct Entry ID into the ABA file.

For Reckon Accounts users, this can be input into the APCA field of the bank account's online bank details tab and will export to the location you specify.

You are now also required to remove the balancing line from the ABA file and add the number of transactions to the end line. This is supported in Reckon Accounts Hosted by simply unticking the 'Include balance record' option.

To find the above settings go to your Chart of Accounts > Right-click on your bank account > Edit Account > Online Bank Details tab > Enter the Direct Entry ID into the 'APCA number' field > Then untick the box 'Include Balance Record' > Save & Close.

After you make the above changes and export your ABA out, it will then be accepted onto the ANZ's banking portal.

Need more help?

Ask the Reckon Community at: https://community.reckon.com/

Or Log a Support Ticket: https://www.reckon.com/au/support/