Your computer can’t connect to the remote computer because the Remote Desktop Gateway server’s certification

Legacy KB ID: 4323

Question

Why do I get this message when I try to log onto Reckon Accounts Hosted?

Answer

This error may be encountered if your computer’s system date is incorrect.

Workaround

Update your computer’s system date to the correct current date.

1.    Click on the clock in the right hand corner

Or, Start > Control Panel > Date and Time

2.    Click on change date and time...

3.    Select a correct Date and Time zone

You should now be able to log onto Reckon Accounts Hosted.

Need more help?

Ask the Reckon Community at: https://community.reckon.com/categories/accountshosted

Or Log a Support Ticket: https://www.reckon.com/au/support/