When I try to open Reckon Accounts I get an error Notification: !sz File Buffer .empty ()

Legacy KB ID: 2039

Question

When I try to open Reckon Accounts (formerly QuickBooks) I get an error Notification:  !sz File Buffer .empty ()

Answer

To stop this error appearing you need to uninstall and reinstall Reckon Accounts (formerly QuickBooks).

Clean uninstall and reinstall Reckon Accounts (formerly QuickBooks).

Click on the following link for full instructions on a clean uninstall and reinstall

https://kb.reckon.com.au/issue_view.asp?ID=331

You should also make Reckon Accounts (formerly QuickBooks) processes exceptions in your firewall.

https://kb.reckon.com.au//issue_view.asp?ID=220

Need more help?

Ask the Reckon Community at: https://community.reckon.com/categories/reckonaccounts

Or

log a Support Ticket: https://www.reckon.com/au/support/