Reckon Accounts Desktop: Target Fund is Unknown error when uploading SuperStream file to a SuperStream Clearing House

Legacy KB ID: 5466

Question

What does “Target Fund is Unknown” mean in an error when uploading my super contributions to my Super Stream Clearing House?

Answer

The role of the SuperStream Clearing House is to accept super contribution information and payment from you and forward them on to your employees’ super funds.  For this process to complete properly you must provide required information in the Super Export file so that the cCearing House can deliver the contributions to the correct super funds.

In Reckon Accounts the Super Fund and employee records need to have:

  1. Super Fund Name
  2. Super Fund ABN
  3. Super Fund USI
  4. Member Number

This information can be got from the Letter of Compliance that your employee should give you.  In most cases you can get a copy off the internet. 

In most cases the SuperStream Clearing House will determine the USI from the Super Fund’s ABN.  However, where a Super Fund has more than one Fund Scheme then it will need the USI to ensure the contributions are sent to the correct Fund Scheme.

Detailed Instructions

In the Super Fund Supplier record, add the Full Name and ABN (Additional Info > Tax Rego ID) as quoted on the Letter of Compliance.

In the Employee record > Payroll & Compensation Info > Super Details tab, add super fund details to the super payroll item:

  1. Member Number – enter the member number as supplied by the employee
  2. Fund Name – as specified on the Letter of Compliance
  3. For APRA Funds, Unique Super ID – as specified on the Letter of Compliance
  4. Fund Scheme – as specified on the Letter of Compliance.

These details must be entered for each super payroll item used for each of the Super Guarantee item and Super Salary Sacrifice Items unique to the employees.

Additional Information

You must enter your company’s bank account details into the bank account used for paying Payroll Liabilities to accept refunds if a contribution is rejected by a super fund.:

  1. Enter your bank account details on the Online Bank Details tab of your bank account setup:
    1. Financial Institution
    2. Branch Code (BSB)
    3. Account Number
    4. Account Type
  2. Go to Edit, and select Preferences .
  3. Select the Banking preferences.
  4. Go to the Company Preferences tab.
  5. Tick the box Open the Pay Payroll Liabilities form with, and select this bank account. 

For Self Managed Super Funds (SMSF), you are required to enter an ESA - electronic service address.  for more details, see: 

https://www.ato.gov.au/Super/SuperStream/Self-managed-super-funds/Electronic-service-address/

Need more help? Ask the Reckon Community at: https://community.reckon.com/reckon.

 


How did we do?

All super contributions do not appear in the first upload to SuperLink

Last pay not accepted in SuperLink upload

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