ESCT amount does not update after changing Salary amount in Review or Change Pays

Legacy KB ID: 4936

Question

Why doesn’t the ESCT amount update when I alter the Salary amount on the Review or Change Pays screen?

 

Answer

You will experience this problem if you open the Review or Change Pays screen for an employee, close it, change the date and open the Review or Change Pays screen again.

You should always select the correct dates in the Enter Payroll Information screen before opening the Review or Change Pays screen for an employee.

 

Workaround

  1. Start the pay run again and ensure the correct Dates are chosen before opening the Review or Change Pays screen for an employee.
  2. Having started a pay run, you can manually update the ESCT amount to the correct amount – please refer to the IRD website for applicable rates.
  3. If the pay run has been processed, follow Step 2.

 




Need more help?

Ask the Reckon Community at: https://community.reckon.com/categories/reckonaccounts

Or Log a Support Ticket: https://www.reckon.com/au/support/

How did we do?

Cannot get Employee’s 3 PAYE codes on the EMS file

Tick column on the Enter Payroll Information screen is missing

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