Open Previous Company List shows only the last company opened

Legacy KB ID: 3611

Question

Why doesn’t my Accounts Business (previously QuickBooks) remember my previous companies opened?  When I open several companies in an Accounts Business session I can see these companies in the Open Previous Company List.  When I start a new Accounts Business session, only the last company opened is shown in the Open Previous Company List.

Answer

You may experience this problem when:

  • The Open Previous Company List is set to show only 1 file;
  • On a 64bit operating systems (Windows 8, 7 & Vista), UAC is turned on;
  • Insufficient permissions for the Accounts Business Application.

 

 

Workaround 1

Reset the Open Previous Company List to show more than one previous files:

  1. File > Open Previous Company > Set Number of Previous Companies
  2. 2.    In the box How many companies do you want to list, enter the number of files you wish to see;

Minimum is 1 and maximum is 20

  1. Click OK;
  2. Open all the companies you want visible in the list.

This list will appear in the window of the No Company Open screen

 

Workaround 2

Turn off UAC.

 

To turn UAC on or off:

Windows 8, 7:

  1.  Click on the Windows Start button (Windows8 - Win+X) and select Control Panel;
  2.  Select User Accounts and then Change User Account Control Settings;
  3.  Slide the control bar to min; click OK and close the Window.

 

Workaround 3

Give full permissions to the Accounts Business Application and Run As Administrator.

  1. Right-click the Accounts Business icon on your desktop > Properties > Security
  2. Windows 8, 7 Users:  click on the Edit button;
  3. In Group or group names; highlight the user or group (like Everyone);
  4. In the Permissions for User section, tick the Allow box for Full Control;
  5. Click OK.

Launch Accounts Business, open a couple of company files, close Accounts Business, launch Accounts Business and check the Open Previous Companies List. 

 

If only one company file is visible, continue:

Workaround 4

(not applicable for Accounts Business 2014)

  1. Right-click the Accounts Business icon on your desktop > Properties > Compatibility
  2. In the Privilege Level section, tick the box Run this program as an administrator;
  3. Click OK.

 

How did we do?

Verify and Rebuild - Rebuilding a data file in Accounts Business

File from QuickBooks 2007/08 Failing To Upgrade to Reckon Accounts 2021 or 2022

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