Reckon Personal range was unable to store required information when installing

Legacy KB ID: 4449

Question

Why won’t My personal range software accept my installation key?  I get the error:

“Reckon was unable to store required information”.

Answer

The Registration file is corrupt.

Workaround

Close Reckon accounts Personal and delete the Quicken.lic file:

·         Windows 10 & 8 :  C:\ProgramData\Intuit\Quicken\Config\quicken.lic

Now try entering the Installation Keycode again. 

Need more help?

Ask the Reckon Community at: https://community.reckon.com/categories/reckonaccounts

Or

Log a Support Ticket: https://www.reckon.com/au/support/