Why do I get an Error 522 when I attempt to add my bank account to my BankData record through Yodlee

Legacy KB ID: 5210

Question

Why do I get an Error 522 when I attempt to add my bank account to my Bank Data record through Yodlee?

Answer

Try again later.

 

The Issue

The error relates to Yodlee servers experiencing a problem when accessing the bank's website to validate the credentials you entered. 

This is not a Reckon issue and is addressed by Yodlee Inc.

We are informed that this type of error is a temporary one and usually clears in a few minutes. However, if issue persist, please contact us using the email provided below.  

 

Workaround

Try again in 30 minutes and keep trying until a connection is made.

If the problem persists for more than a few tries, please notify us by email at bankdata@reckon.com.

 



Need more help?

Ask the Reckon Community at: https://community.reckon.com/

Or Log a Support Ticket: https://www.reckon.com/au/support/

 

How did we do?

Entering Gross Amounts (Tax inclusive) or Net Amounts (Tax exclusive) in your transactions.

How to edit/delete the paid invoices in Reckon One?

Related Articles

Powered by HelpDocs (opens in a new tab)

Powered by HelpDocs (opens in a new tab)