Troubleshooting - Reckon One

Reckon One UK troubleshooting

How to unlock the bank account that has been locked after reconciliation.

Legacy KB Id: 5614

Processing Time In Lieu in Reckon One

Legacy KB Id: 5433

Error – the value ‘/Date(14749879800000)/’ is not valid for StartDate

Legacy KB Id: 5437

Preparing Reckon One for Single Touch Payroll, (STP)

Legacy KB Id: 5663

Postings don’t balance when entering a Journal.

Legacy KB Id: 5323

Error: Line item does not have a number, when entering TimeSheet entries on an Invoice

Legacy KB Id: 5478

Recording RCTI in Reckon One or (buyer created tax invoice)

Legacy KB Id: 5649

‘Pay run error: the number credit is outside the valid range’ when finishing the termination payrun.

Legacy KB Id: 5729

How to update YTD balances on the Payment summary in Reckon One

Legacy KB Id: 5489

Can’t add a tax code to a transaction in the Payments and Receipts window of CashBook.

Legacy KB Id: 4224

STP Screen has Doubled Up Employees & Gross Amounts in Reckon One

Legacy KB Id: 5757

Invoice shows Due Date one day before Invoice Date

Legacy KB Id: 5484

Delete the bank transactions (QIF/CSV file) in bulk that was incorrectly imported.

Legacy KB Id: 5609

Creating customer statements

Legacy KB Id: 5702

Writing Off Bad-Debts in Reckon One:

Legacy KB Id: 5728

How to enable/process Taxable Payments Annual Reports (TPAR) in Reckon One.

Legacy KB Id: 5716

Text on Reckon One new design is not properly aligned

Legacy KB Id: 5282

Access Denied or You do not have enough access rights ... attempting to view a Book on Mobile App

Legacy KB Id: 5521

Credit Card transactions no longer available in Reckon One after creating a new Yodlee feed

Legacy KB Id: 5620

Recording SuperStream payments in Reckon One

Legacy KB Id: 5456

BankData signup & configuration for Reckon One

Legacy KB Id: 5339

Invoices print with part of top and left side cut off

Legacy KB Id: 5306

Create new user in Reckon One, Delete the user, share the book with accountants

Legacy KB Id: 5559

“Invalid Company Information error” in GovConnect STP when submitting pays from Reckon One

Legacy KB Id: 5680

Manually Importing PayPal fee transactions.

Legacy KB Id: 5714

How to link Bankdata feeds and allocate transactions in Reckon One

Legacy KB Id: 5440

"An error occurred while processing your request or the page you last visited does not exist anymore" when create/view a TPAR report

ISSUE: When trying to create or view a TPAR report, I received an error message: "An error occurred while processing your request or the page you last visited does not exist anymore". There are a few…

Transaction rule does not pick up the transaction

Legacy KB Id: 5537

How do I enable Leave Loading to be included in Super calculations in Reckon One?

Legacy KB Id: 5740

Downloaded Bankdata transactions disappear from a Reckon One Book

Legacy KB Id: 5617

Setting up and processing Payroll in Reckon One.

Legacy KB Id: 5717

Configuring and Understanding PayPal integration in Reckon One

Legacy KB Id: 5476

Enter opening balances in Reckon One

Legacy KB Id: 5487

How to update the billing information in Reckon One? How to change the credit card details

Legacy KB Id: 5533

Cannot process a downloaded Bank Transaction - <> characters in the Description field.

Legacy KB Id: 5398

How to add or change or purchase the new modules? Activate /Deactivate Modules

Legacy KB Id: 5536

How to Setup and Calculate Super in Reckon One

Legacy KB Id: 5758

Downloaded bank transaction does not allocate to bank ledger accounts

Legacy KB Id: 5418

No ability to unlink a bank ledger account from a bank feed

Legacy KB Id: 5642

How to purchase the expired trial book?

Legacy KB Id: 5541

“Error reading selected bank transactions” when clicking on Reconcile on the Banking Screen

Legacy KB Id: 5200

Processing GST payable and GST refunds to and from the ATO in Reckon One

Legacy KB Id: 5425

Last financial year to date report does not show transactions to today

Legacy KB Id: 5446

Error: The journal does not balance when marking pay run as Paid

Date reported: 22 Dec 2022 Issue status: Resolved on 10th January 2023 ' Error: The journal does not balance'. You may receive this message when attempting to mark your pay run as Paid. This error is…

Latest Bankdata transactions not available in Reckon One Book.

Legacy KB Id: 5619

How to enable Estimates or Quotes feature in my Book?

Legacy KB Id: 5720

Editing and creating a new ABA file with an updated amount

Legacy KB Id: 5637

Portal: Unable to modify user because R1 Request Failed

Portal Error Payment error Cannot add a module unable to modify book

Entering Gross Amounts (Tax inclusive) or Net Amounts (Tax exclusive) in your transactions.

Legacy KB Id: 5721

Why do I get an Error 522 when I attempt to add my bank account to my BankData record through Yodlee

Legacy KB Id: 5210

How to edit/delete the paid invoices in Reckon One?

Legacy KB Id: 5568

Submitting an STP Update Event or Full File Replacement in Reckon One

Legacy KB Id: 5759

Setting up a BankData account on Reckon One

Legacy KB Id: 5334 Setting up BankData in Reckon One

Payable Type field in Reckon One

Legacy KB Id: 5473

Unable to login to Reckon One Portal when Ad-blocker is installed.

Legacy KB Id: 5608

Looping issue when creating new Book.

Legacy KB Id: 5590

How to Submit a Nil STP Submission to the ATO using Reckon One

Question. I'm using Reckon One and I need to be able to send the ATO a "Nil" STP submission. How can I do this? Answer. Please follow the following steps: 1. Go to Payroll>Single Touch Payroll (EOFY)…

Grey Screen When Trying to Print in Reckon One

Legacy KB Id: 5761

How to process the Termination in Reckon One?

Legacy KB Id: 5591

How to enter a Director’s Loan into a Reckon One Book

Legacy KB Id: 5447

Credit for GST tax paid on BAS does not match GST on Purchases on GST Summery Report

Legacy KB Id: 5531

How to lock or unlock the book.

Legacy KB Id: 5615

Processing SuperStream in Reckon One

Legacy KB Id: 5718

Manually Importing PayPal transactions

Legacy KB Id: 5713

Deleting a Reckon One BankData subscription

Legacy KB Id: 5366

An error occurred submitting single touch payroll details to the API

Legacy KB Id: 5746

Super is not calculating

Legacy KB Id: 5556

Entering the FBT amount on the Payment Summary in Reckon One

Legacy KB Id: 5445

Error - Tax code cant be entered for non-taxable items

Legacy KB Id: 5374

The opening balance changes in a reconciliation when a transaction from previous month, is reconcile

Legacy KB Id: 5651

Creating an ABA file for batch payments processing in bank, from Reckon One.

Legacy KB Id: 5632

How do I enter ACN in Reckon One?

Legacy KB Id: 5641

SSO (Google/Microsoft) accounts are unable to login from Mobile App.

Legacy KB Id: 5605

Supplier Overpayment

Legacy KB Id: 5557

Duplicate Pay Runs Automatically Created in Reckon One

Legacy KB Id: 5755

Understanding RESC in Reckon One

Legacy KB Id: 5553

Receiving a cash refund for an overpayment of a bill.

Legacy KB Id: 5644

Refund customer overpayment

Legacy KB Id: 5561

Connecting your Book to your BankData feeds

Legacy KB Id: 5340

Forcing an immediate update of your Yodlee bankfeed

Legacy KB Id: 5635

STP Payrun Has No Figures Appearing

Legacy KB Id: 5733

Removing an account from your Reckon One BankData Record

Legacy KB Id: 5365

Importing PayPal transactions and matching with my records from PayPal payment services.

Legacy KB Id: 5712

How to switch the ownership of a bank feed

Legacy KB Id: 5664

How to close a BankData Account in Reckon One

Legacy KB Id: 5185

Entering YTD Payroll balances in Reckon One, when migrating from another software.

Legacy KB Id: 5598

Creating a new role for a user in Reckon One.

Legacy KB Id: 5613

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