When opening Books the screen size jumps from 16bit colour to a low 8bit colour.

Legacy KB ID: 1383

Question

Why can't I see Reckon Accounts clearly when it starts up?

Answer

This is due to Reckon Accounts being set to run in 256 colour mode in the shortcut properties.

To fix this;

1) Right click on the Reckon Accounts shortcut icon and select 'Properties'.

2) Click on the 'Compatibility' tab.

3) Under the heading 'Display Settings' untick the 'Run in 256 colors' box.

4) Click OK to save these changes.

Reckon Accounts will now open to suit the users desktop settings.



Need more help?

Ask the Reckon Community at: https://community.reckon.com/categories/reckonaccounts

Or Log a Support Ticket: https://www.reckon.com/au/support/

How did we do?

GST not calculated on amounts above $18 million

Accrual or Cash basis balance sheet is out of balance

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