My Tax Detail Report is missing Transactions
Legacy KB ID: 3226
Question
Why is my My Tax Detail Report is missing Transactions
Answer
This is due to Memorised transaction being corrupted. Follow the Instructions below to get the transaction to re-appear.
- Go to BANKING drop down menu
- Select Memorised Transaction List and in here you will see the memorised transaction that isn’t appearing
- Right Click on it and select DELETE and OK
- Go to your bank register and delete the transaction that isn’t appearing
- Re-enter it exactly the same and also tick the CLR column if the transaction has been reconciled
- Now go to REPORTS drop down menu
- Select BUSINESS and then TAX DETAIL and that transaction should appear now.
Follow the above steps for other transactions that don’t appear.
Other Options
Option 1
This option will remove memorised transactions which are not used within a specific number of months
- Go to EDIT > PREFERENCES > PROGRAM
- Go to the GENERAL tab
- Tick REMOVE MEMORISED TRANSACTIONS NOT USED IN XXX MONTHS (Recommended 3 months)
Option 2
This option will stop the memorised transaction feature which basically means you will have to enter all information into the register.
- Go to EDIT > OPTIONS > REGISTER
- Go to the QUICKFILL tab
- Under Data Entry Title tick the COMPLETE FIELDS USING PREVIOUS ENTRIES RECALL MEMORISED TRANSACTIONS (REQUIRES AUTO-COMPLETION)
- Under Automatic Listing Update Title UNTICK AUTO MEMORISE NEW TRANSACTIONS
Need more help?
Ask the Reckon Community at: https://community.reckon.com/categories/reckonaccounts
Or Log a Support Ticket: https://www.reckon.com/au/support/