Cannot restore an AutoBackup of my last pay through Payroll Premier Recovery Wizard

Legacy KB ID: 3634

Question

Why can’t I see the AutoBackups that Payroll Premier creates after my payruns in the Payroll Premier Recovery Wizard?

Answer

AutoBackups have been created and are saved in the backup directory: 

Payroll Premier 2020/21: C:\QPRollV29\Backup

Payroll Premier 2019/20: C:\QPRollV28\Backup

 

Workaround

1.    In Windows Explorer, go to the backup directory C:\QPRollvxx\Backup

xx denotes the version. See above.

a.    Your autobackup files are stored in the format

b.    there will be up to 9 backups for a file, and n is a sequential number from 1 to 9.

2.    Use the Date Modified column to identify the most recent backup – this backup will be of your last payrun;

3.    Left click it once and then right-click and select Rename;

4.    Change 00n to QPB and click on Enter.

You can now restore this backup through Payroll Premier’s normal restore function.

 

How did we do?

Emailed payslips do not show Super Fund Name for Super Contributions

Last pay not accepted in SuperLink upload

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