One or more files missing when I restore a backup in Reckon Accounts Personal.

Legacy KB ID: 3184

Question

Why are one or more files missing when I restore a backup in Reckon Accounts Personal?

Answer

Solution:

Make sure that all 6 required files are in the location and that the folder that they are in is set to read/write not read only (see below)

1) Locate the Qbprint.qbp file in the QuickBooks Installation Directory.

2) Right-click the filename, and then choose Properties.

3) In the Attributes section of the General tab, de-select the Read Only Option.

4) Click OK to save your changes.

Need more help?

Ask the Reckon Community at: https://community.reckon.com/categories/reckonaccounts

Or Log a Support Ticket: https://www.reckon.com/au/support/