Reckon Desktop POS: Messaging system not working

Legacy KB ID: 5657

Question

I’m getting an error message, ‘POS Messaging system not working’ and unable to start POS terminal. How can I fix it?

This issue occurs on POS Terminal. It is not allowing POS Terminal to start.

Solution / Workaround:

1. Restart POS Terminal PC and try again.
   1. If the problem persists, please continue.
2. Go to the local installation directory for the POS terminal.
3. Locate the below 3 files and double click on it to run:
   1. rebootCommonFiles.bat
   2. rebootSystem.bat
   3. rebootTerm.bat
4. Try opening the terminal again.

Need more help?

Ask the Reckon Community at:https://community.reckon.com/reckon