How do I open a company file that is on another computer or on a file server?

Legacy KB ID: 371

Question

How do I open a company file that is on another computer or on a file server?

Answer

Before you attempt to open a company file that is not stored on your computer, please ensure the following:

* The computer where the company file is stored is set up to allow the folder containing the file to be shared over the network.

Windows Help explains how to do this.

  • If the company file is on a file server, make sure your network administrator has given you access to this server.
  • The networked computer or server is mapped as a network drive to your own computer.
  • Your Reckon Accounts Administrator (if not you) has set you up as a Reckon Accounts user and provided you with your username and password.

Once the above conditions are met, you're ready to follow the instructions to open your company file:

  1. From the Reckon Accounts File menu, choose Open Company.
  2. In the Open a Company window, from the Look in: drop-down list, choose the mapped network drive that contains the company data. Example: If you mapped your company data to your computer's E drive, look for Company Files (E:) in the drop-down list. (The actual drive name and letter will probably differ from this example).

If necessary, double-click the appropriate folders until you see the company file, which will have a .qbw extension.

  1. Once you've located the company file, open it.
  2. If prompted, enter your username and password. The next time you open Reckon Accounts, it will automatically look for the company file in the location you specified.



Need more help?

Ask the Reckon Community at: https://community.reckon.com/categories/reckonaccounts

Or Log a Support Ticket: https://www.reckon.com/au/support/

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