Customer Job address details are erased in QuickBooks after Payroll import
Legacy KB ID: 944
Question
Why do I loose my customer detail such as address and contacts information after I import my Payroll information into QuickBooks?Answer
We have found this to occur if you manualy type the customer name in payroll instead of choosing it from the drop down list. The customer job name needs to be assigned from the drop down list.
To assign a name to a particular pay line in Payroll, you should be able to view the list by clicking on the drop down arrow button. If an empty list appears, it means you need to import the information from QuickBooks.
To import this list of Customer information from QuickBooks into Payroll, follow the instructions in the Payroll Help File. See "Import QuickBooks Lists"
