Customer Job address details are erased in QuickBooks after Payroll import

Legacy KB ID: 944

Question

Why do I loose my customer detail such as address and contacts  information after I import my Payroll information into QuickBooks?

Answer

We have found this to occur if you manualy type the customer name in payroll instead of choosing it from the drop down list. The customer job name needs to be assigned from the drop down list.


To assign a name to a particular pay line in Payroll, you should be able to view the list by clicking on the drop down arrow button. If an empty list appears, it means you need to import the information from QuickBooks.


To import this list of Customer information from QuickBooks into Payroll, follow the instructions in the Payroll Help File. See "Import QuickBooks Lists"

How did we do?

Export to Excel does not work

Error 3163 - The field is too small..., importing from Pro-Timer

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