Creating an account - Reckon Payroll app

This article explains how to create an account in the Reckon Payroll mobile app.

If you have already subscribed to a Reckon One plan, you automatically receive access to the Reckon Payroll mobile app and do not need to create a new account. Simply download the app (in the App Store (iOS) or Google Play (Android)) and sign in with your Reckon email/username and password to get started.

Creating your account

  1. Enter your First name and Last name.
  2. Enter your Contact number.
  3. Enter the Email address you'd like to use for the account. It's best to use your business email account, ideally the same you have or would like the ATO to have on record for your business.
  4. Enter your desired password.
  5. Tap Next.

Setting up two-factor authentication

  1. Enter your Phone number.
  2. Tap Continue.
  3. You will receive a 6 digit code via SMS.
  4. Enter the 6 digit code.
Didn't get a code?
Sometimes there might be a bit of a delay receiving your code for two-factor authentication.

(Optional) Setting up biometrics/FaceID on available devices

Using biometrics gives you a quick, easy way to protect and unlock the app when you come back.

The biometric option available to you depends on your device - for the most recent iPhones it'll be FaceID, and for slightly older models you'll find its TouchID (fingerprint). Options on Android devices vary greatly between make and model, with fingerprint biometrics the most common. Some older devices may not have the option to use biometrics.

To protect your data, if biometrics are incorrectly given several times in a row you'll be logged out of the app. Don't worry - all app data is stored securely and remotely - you'll just need to login with your email address and password again.

If you change your mind about using or not using biometrics, you can always set it up again later in the app Settings.
  1. Tap the toggle switch to enable FaceID, TouchID, or whatever other biometrics your device support.
  2. Next, you will be asked to verify with your face or finger to verify your identity.

Enter company information

  1. Enter your Company name or ABN and tap the search icon in your device keypad.
  2. Select your company from the list.
  3. Tap Next.
  4. Enter the last 3 digits of your ABN to verify your ABN.
  5. Review the Branch number and change it if required. If you don't use branches, leave it as 001.
If the branch or ABN you've selected is already registered with us, you'll see a different screen here. Either choose the option to enter a different branch number, or login with a different account if you think you who registered this ABN and Branch number with another account already.
  1. Tap Next.

Enter book details

  1. (Optional) Edit your Book name. This will be prefilled with your company name.
  2. Choose a Financial year start date.
  3. (Optional) Select the checkbox if you are a Registered employer of working holiday makers.
  4. Tap Next.
  5. Select a plan for your book.

How did we do?

About payroll mobile plans

Purchasing a payroll mobile subscription

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