After succesfully updating share prices online the value of all shares is $0.00
Legacy KB ID: 2800
Question
Why following an update of share prices online do my share securities appear to have a value of $0.00?
Answer
There seems to be a issue with some files that are upgraded from CashBook where the Portfolio defaults to an invalid View.
- After updating share prices and currency rates in Quicken 2002 ensure that the View is set to 'Fundamentals' then click the 'Customise' button and select 'Customise current view'.
- In the Customise View dialog make sure that all accounts and securities are selected (ticked).
- Remove all column names from the 'Displayed Columns' list on the right hand side of the dialog by selecting them in the list and using the 'Remove' button.
- From the 'Available Columns' list choose: Price, Shares, Mkt Value, Cost Basis, Pre Tax Gain, Amt Invested and any others you would like to include in your Portfolio View.
- If desired, you can change the name of the View by highlighting the Name text and changing it to a new name, for example "My Portfolio View".
- Click OK. Following an online update, the Portfolio will now display figures under the customised View.
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