VAT return manager errors

VAT return manager errors.

When accessing VAT return manager (MTD) you may see the following error:

HMRC error: [INVALID_REQUEST] refresh_token is required for given grant type


This error usually occurs when an accountant or business is not correctly registered for MTD with HMRC. To resolve this, visit the HMRC page for agents or business and ensure that you are correctly registered.

If you are registered for MTD, you may need to re-authorise this app for MTD. To re-authorise your app for MTD, follow the simple steps here.

Need more help?

Ask the Reckon Community at: https://community.reckon.com/

Or Log a Support Ticket: https://www.reckon.com/au/support/

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