"Call to get service manager handle failed. (main2.c)" and "OAstdMethodRet (80042101)" in qbwin.log

Legacy KB ID: 657

Question

I get "Call to get service manager handle failed. (main2.c)" and "OAstdMethodRet (80042101)" all through my qbwin.log file. Do I need to worry about these?

Answer

No. The message "OAstdMethodRet (80042101)" will be entered into the log file each time you open Reckon Accounts. It is simply a successfull function return message generated when the program opens. The message "Call to get service manager handle failed. (main2.c)" is generated every time you close QuickBooks. In the U.S. version there was a web auto-update function that runs when you close the program. In the Australian version, the code for this has been removed but the program still tries to call the code, hence the error message. It should be ignored.