Error: "Your Quicken licence file is corrupted." when cancelling out of the activation by phone

Legacy KB ID: 3110

Why do I get the message "Your Quicken licence file is corrupted." when I cancelled out of activation by phone?

This is due to the License file being written to but not completing the process when you cancel and leaving it in a half finished state.

Follow the steps below to fix this occurance;

1. Make sure you are connected to the internet if you are registering online

2. Click 'OK' to the message on your screen

3. Activate quicken by putting your installation key code in again and click 'OK'

4. Follow the onscreen prompts and your registration will be complete.

Need more help?
Ask the Reckon Community at: https://community.reckon.com/reckon.