Error (-1,0) opening an upgraded Reckon Accounts company file for the first time

Legacy KB ID: 4586

Question

Why can’t I open my company file after upgrading to the latest version?  I get the error (-1,0).

Answer

The error indicates that the upgrade process did not complete successfully, with a required field not being created in your upgraded company file

Please call Technical Support for further directions.

In most cases you will need to send your company file to Data Recovery for repair. 

 


Need more help?

Ask the Reckon Community at: https://community.reckon.com/categories/reckonaccounts

Or Log a Support Ticket: https://www.reckon.com/au/support/

How did we do?

Font sizes on memorised reports do not upgrade correctly.

Company File corrupts on upgrade from QuickBooks 2007/08 to Reckon Accounts 2016
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