Unable to uninstall QuickPOS v5

Legacy KB ID: 5242

Question

Why can’t I uninstall my QuickPOS v5?

Answer

QuickPOS 5.0 did not include an uninstaller, and the generic Windows uninstaller will not remove all the files.

You can remove 5.0 by upgrading to QuickPOS 5.1. This program is available on all POS installation disks from 2005 onwards.

 

Detailed Instructions.

Prepare for the upgrade

1.    If your operating system is Windows Vista, Windows 7 or Windows 8, make sure you are logged in with Administrator rights.

2.    Perform an End of Day process, and select RESET the Sales Information (Z-Report) in all sessions of Terminal that you are running.

3.    Post the End of Day file(s) to QuickBooks from QuickPOS Administrator.

4.    Use the Backup tool in QuickPOS Administrator to back up your Point of Sale database file.

 

Upgrading QuickPOS Administrator

1.    Close any programs you have running.

2.    Insert the Point of Sale Installation CD into the CD-ROM drive. The Installer window opens automatically.

3.    Click Exit.

4.    Open the QuickPOS 5.1 Installer wizard. To open the QuickPOS 5.1 Installer wizard:

If running Windows Vista, Windows 7 or Windows 8 operating system:

a.    Press the flying windows key + the R key to display the run dialogue box,

b.    Type D: and click OK (where D: is your CD-ROM drive letter), then navigate to D:\POS51setup\QuickPOSAdmin\setup.exe.

c.    Double-click setup.exe. The Installer wizard opens.

5.    Select Modify, then click Next.

6.    Follow the prompts to install QuickPOS Administrator until you reach the last window of the wizard.

7.    Click Finish.

 

Caution: Do not attempt to open QuickPOS Administrator at this time. Instead, upgrade all instances of QuickPOS 5.0 Terminal following the instructions below.

 

Upgrading QuickPOS Terminal

On each machine with QuickPOS v5.0 Terminal installed:

1.    Close any programs that are running.

2.    Insert the Point of Sale Installation CD into the CD-ROM drive. The Installer window opens automatically.

3.    Click Exit.

4.    Open the QuickPOS 5.1 Installer wizard. To open the QuickPOS 5.1 Installer wizard:

If running Windows Vista, Windows 7 or Windows 8 operating system:

a.    Press the flying windows key + the R key to display the run dialogue box,

b.    Type D: and click OK (where D: is your CD-ROM drive letter) and then navigate to D:\POS51setup\QuickPOS\setup.exe.

c.    Double-click setup.exe. The Installer wizard opens.

5.    Select Modify, then click Next.

6.    Follow the prompts to install QuickPOS Terminal until you reach the last window of the wizard.

7.    Click Finish.

 

Caution: Do not attempt to open QuickPOS Terminal at this time.

 

Removing QuickPOS

Remove all instances of QuickPOS Administrator and Terminal from each PC. (This will not affect your Point of Sale database file or options setup).

1.    Open the Control Panel on each PC that has QuickPOS installed.

2.    Click Add or Remove Programs.

3.    Select the program you want to remove, then click Remove. The Remove wizard opens.

4.    Select Remove all installed features, then click Next.

5.    Click OK.

The program you selected will be uninstalled.

 

Rename your database

If upgrading, rename your database file from QuickPOS.PDB to QBPOS.PDB

Versions 5.1 and earlier used the default database file name QuickPOS.PDB. This was changed to QBPOS.PDB in Version 6 and all later versions.

 

Changes to Reckon Accounts

If upgrading, you may need to make changes to Reckon Accounts.

1.    Open Reckon Accounts.

2.    Go to the Lists menu, then click on Items List.

3.    Search for any payment items in this list that are linked to an Undeposited Funds account.

4.    Edit each item to make sure that Group with other undeposited funds is selected.

 

 

Need more help?
Ask the Reckon Community at: https://community.reckon.com/reckon.

 

How did we do?

Barcode Standards for POS

New location for the ImportErrors folder

Related Articles

Powered by HelpDocs (opens in a new tab)

Powered by HelpDocs (opens in a new tab)