Reckon Accounts Desktop: We are unable to display the Accountant's changes error

Legacy KB ID: 3608

Question

Why can’t I import the Accountant’s changes? 

I get the error: “We are unable to display the Accountant's changes”

Answer

This error will occur when the following actions have been taken by the Accountant in the Accountant’s copy:

• Used a tax code with 4 or more letters
• Has created a new tax code
• A large transaction has been edited

Solution

The Accountant who created the changes will either need to redo their changes, or you will need to obtain a list of the Accountant’s changes from the accountant and manually enter and modify transactions. You should cancel the Accountant's Copy before you make these changes.

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