'The given object ID "" in the field "list id" is invalid' when importing Accountant's Changes for a Bill in Reckon Accounts

ISSUE

Getting an error of 'The given object ID "" in the field "list id" is invalid.' when importing the Accountant's Changes back into the Reckon Accounts Company File for a Bill transaction using a Service Item.

CAUSE

This error usually occurs when a value that is required to import back into the Company File is blank or missing.

The Service Item used in the Bill transaction was missing a Tax Code consequently missing a Tax Amount.

WORKAROUND

Option 1 — Client Copy: Ensure to have Purchase Tax Codes for Service Items

1. In the client's Company File, go to Item List
2. Edit the Service Item to update that will be used in Bills
3. Place a tick on “This service is used in assemblies or is performed by a subcontractor or partner”
4. Set the Purchase Tax Code and an Expense Account

   

1. Send a new QBX File (Accountant's Copy Transfer File) to your Accountant
2. Any newly added Bill transactions will pull the Purchase Tax Code of the Service Item

Option 2 — Accountant's Copy: Redo the Accountant's Changes

1. Restore a new QBA file (Accountant's Copy Working File) from the original QBX File (Accountant's Copy Transfer File).
2. Re-create the Bill transactions, ensuring to use a Tax Code for each line item.