After installing QuickBooks 2002 - qbonli32.dll is linked to missing export icg32.dll

Legacy KB ID: 1074

Question

The error "qbonli32.dll is linked to missing export icg32.dll" appears when trying to start the newly installed QuickBooks.

Answer

The above error appears when trying to start the newly installed QuickBooks. To fix, search the harddrive for all copies of icg32.dll. There should only be one copy of this file, located in the windows directory. Any other copies should be renamed to icg32.old (example), and then restart the computer.