Asked to Refresh BAS in Reckon Govconnect to update, when lodging BAS through GovConnect.

Legacy KB ID: 4909

Question

Why am I asked to refresh the BAS when I try to lodge the BAS through GovConnect.  The message is:

The Simplified BAS/IAS figures may have changed.  Please click on the Refresh BAS in Reckon GovConnect to update.

 

Answer

You will experience this issue if you click on Lodge on the BAS form in Accounts Business (formerly QuickBooks) a second time.  This message is benign.

When you click on Lodge, GovConnect is launched.  It establishes a link to the export file: qbEAS.xml.  If you click on Lodge again, while the opening screen of Govconnect is still open, Govconnect will detect that a change has been made and generates the warning message to ensure that you have the latest data imported. 

 

Workaround

1.    Click on OK in the message box;

2.    Logon onto SBR and complete the screens;

3.    On the Business Activity Statement window, click on Refresh BAS to update your data;

4.    Complete the BAS procedure in the normal manner. 

 

How did we do?

BAS is blank the first time I use it.

The system (GovConnect) has encountered an Unexpected Error - Error Code is A511.04

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