STP Phase 2 - Known Lodgement error messages from Reckon GovConnect using Reckon Accounts

Lodgement for CDEP payments has ceased

ATO MESSAGE

CDEP Amount reporting has ceased, CDEP Amount must be 0 or blank.

REASON

CDEP lodgement is no longer accepted by the ATO.

WORKAROUND

1. Open the relevant pay cheque to remove the CDEP payments
2. Contact your Financial Advisor or Service Australia

Income Type

Exempt Foreign Income is not permissible for Income Type: VOL, WHM, and CHP

ATO MESSAGE

A Closely Held Payees Income Type cannot contain a Exempt Foreign Income Amount

REASON

The Tax Tracking Type for Exempt Foreign Employment Income cannot be lodged for employees under Income Type: VOL – Voluntary Agreement, WHM – Working Holiday Maker, or CHP – Closely Held Payees.

WORKAROUND

1. Check that the Income Type used in the pay cheque is correct
2. Check that the payroll item used in the pay cheque is correct
3. Go to Payroll Item List, check that the correct Tax Tracking Type is set for the payroll item

Gross Wage Items that are not permissible for Income Type: WHM, VOL, and SWP

Bonus and Commissions & Overtime

ATO MESSAGE

Bonuses and Commissions Amount cannot be provided under Voluntary Agreement, Labour Hire, or Other Specified Payments

Overtime Amount cannot be provided under Voluntary Agreement, Labour Hire, or Other Specified Payments

REASON

The Tax Tracking Type for Bonus and Commissions & Overtime cannot be lodged for employees under Income Type: VOL – Voluntary Agreement.

WORKAROUND

1. Check that the Income Type used in the pay cheque is correct
2. Check that the payroll item used in the pay cheque is correct
3. Go to Payroll Item List, check that the correct Tax Tracking Type is set for the payroll item

Directors' Fees

ATO MESSAGE

A Directors' Fees Amount cannot be provided under a Joint Petroleum Development, Working Holiday Maker, Seasonal Worker Program, Voluntary Agreement, Labour Hire, or Other Specified Payments

REASON

The Tax Tracking Type for Directors' Fees cannot be lodged for employees under Income Type: WHM – Working Holiday Maker, VOL – Voluntary Agreement, and SWP – Seasonal Worker Programme.

WORKAROUND

1. Check that the Income Type used in the pay cheque is correct
2. Check that the payroll item used in the pay cheque is correct
3. Go to Payroll Item List, check that the correct Tax Tracking Type is set for the payroll item

CHP and SWP Income Types cannot be lodged before 01 June 2020

ATO MESSAGE

An Income Stream Type Code of; CHP, SWP, or IAA cannot be provided when the Pay/Update Date is before 1/7/2020

REASON

Income Type set in the pay cheque is CHP – Closely Help Payees or SWP – Seasonal Worker Programme and the Payment Date is before 01 June 2020.

WORKAROUND

1. Open the relevant pay cheque and check the Payment Date
2. Edit the pay cheque and check that the correct Income Type is being used

The first two characters of the Tax Treatment Code must align with the Income Type in the pay cheque

ATO MESSAGE

When the first two characters of the Tax Treatment Code are VO or VC, an Income Stream Type Code of VOL must be provided

REASON

Income Type set in the employee record is VOL – Voluntary Agreement, but the pay cheque processed has a different Income Type.

See the table below for the whole list.

WORKAROUND

1. Open the relevant pay cheque
2. Click on the Income Type dropdown and change to VOL

Lump Sum

Cannot lodge more than 10 Lump Sum E

ATO MESSAGE

Only 10 Lump Sum Type Codes with the value of E can be provided per Income Stream Collection

REASON

There are more than 10 Lump Sum E across different Financial Year in the payload.

WORKAROUND

1. Check if the Lump Sum E payroll items across different Financial Year are correct
2. Remove or update the payroll items
3. Contact your Financial Advisor if lodging for more than 10 Lump Sum E payments

Lump Sum W must not be provided before 01/07/2020

ATO MESSAGE

Lump Sum Type Code of W must not be provided when Pay/Update Date is before 1/7/2020

REASON

The Payment Date is before 01 July 2020 and Lump Sum W is used.

WORKAROUND

1. Check if the Payment Date is correct
2. Remove Lump Sum W
3. Contact your Financial Advisor if you need to use a different Tax Tracking Type such as Lump Sum E

Lump Sum Financial Year must be provided

ATO MESSAGE

When the Lump Sum Type Code is E, Lump Sum Financial Year must be provided

REASON

The financial year for the Lump Sum E payroll item is missing.

WORKAROUND

1. Go to Reckon Accounts > Payroll Item List
2. Edit the Lump Sum E pay item and go to the Tax Tracking Type section
3. Set the correct Financial Year

Lump Sum Financial Year must be within 10 years of the financial year

ATO MESSAGE

Lump Sum Financial Year must be within 10 years of the financial year of the Pay/Update Date and prior to the current financial year

REASON

The financial year set for the Lump Sum E payroll item must be within the 10 years from the current year.

WORKAROUND

1. Go to Reckon Accounts > Payroll Item List
2. Edit the Lump Sum E pay item and go to the Tax Tracking Type section
3. Set the correct Financial Year