Employee Tax Scale is blank or no memorised reports after upgrading Payroll Premier

Legacy KB ID: 4156

Question

I have upgraded my Payroll Premier and when I opened my company file for the first time I choose to apply the Flood Levy to my employees.  When I view their Tax Scale field it is blank. 

Answer

You will experience this issue if your company file is on a network location and you did not follow the preferred method for upgrading.  Your installation now lacks the tax files needed for the new financial year.

Workaround

1.    Close Payroll Premier

2.    In Windows Explorer, go to C:\QPRollV2X\Data

3.    Highlight the following files by holding down the Ctrl key and left clicking once on the following files:

a.    Qtax.tps

b.    Qtaxinfo.tps

c.    NEWQtax.tps

d.    NewQtaxinfo.tps

4.    Right-click and select Copy

5.    Browse to your network folder that contains your Payroll Premier files and Paste these files by right-clicking the background and selecting Paste.

6.    You now have the latest tax scales to use in Payroll Premier.

 

If you have memorized reports, you will need to copy the reports files from the previous version’s data subfolder and paste to the current version’s network folder:

1.    In Windows Explorer, go to C:\QPRollV19\Data

2.    Highlight the following files by holding down the Ctrl key and left clicking once on the following files:

a.    Reports.k02

b.    Reports.K01

c.    Reports.dat

d.    Reportde.k02

e.    Reportde.k01

f.     Reportde.dat

3.    Right-click and select Copy

4.    Browse to your network folder that contains your Payroll Premier files and Paste these files by right-clicking the background and selecting Paste.

5.    Your memorised reports will be available to you in Payroll Premier.

 

 

 

Additional Information

For the correct method of upgrading a payroll Premier file on a network location, see KB 4157 for full instructions.

 

How did we do?

First pay in new financial year includes YTD from previous financial year.

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