Error (-12,0) when opening a company file on a Terminal Server

Legacy KB ID: 5225

Question

Why can’t I open my company file?  I get an error (-12,0).

Answer

Make the Terminal Server user a member of the Administrator’s Group

 

The Issue

This problem in a Terminal Server environment will occur when the user opening the company file does not have sufficient rights to access the location of the company file. 

 

Solution

Please see your Network Administrator to give the user Administrator rights, either directly or add to the Administrators Group.

 

 

Need more help?
Ask the Reckon Community at: https://community.reckon.com/reckon.

 

How did we do?

Error -6129, 101 An error occurred when Reckon Accounts tried to access the company file.

Setting up Reckon Accounts Pro in multi-user mode

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