Error message: 'Microsoft Visual C++ Runtime Library - Runtime Error!' when starting QuickBooks

Legacy KB ID: 2122

Question

Why when I start QuickBooks,  I get the error message "Microsoft Visual C++ Runtime Library - Runtime Error!", I just re-installed ?

Answer

When the trial is installed into an existing QuickBooks directory then uninstalled, and a previous version is then reinstalled into that same directory a runtime error occurs and QuickBooks cannot be opened, this only occurs if the existing directory is used, and will not happen if the previous version of QuickBooks is reinstalled into a new directory

To Resolve this do the following:

Install QuickBooks into a new directory instead of the original one.

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