Error message: 'Microsoft Visual C++ Runtime Library - Runtime Error!' when starting Reckon Accounts

Legacy KB ID: 2122

Question

Why when I start Reckon Accounts, I get the error message "Microsoft Visual C++ Runtime Library - Runtime Error!", I just re-installed?

Answer

When the trial is installed into an existing Reckon Accounts directory then uninstalled, and a previous version is then reinstalled into that same directory a runtime error occurs and Reckon Accounts cannot be opened, this only occurs if the existing directory is used, and will not happen if the previous version of Reckon Accounts is reinstalled into a new directory.

Resolution -

Install Reckon Accounts into a new directory instead of the original one.




Need more help?

Ask the Reckon Community at: https://community.reckon.com/categories/reckonaccounts

Or Log a Support Ticket: https://www.reckon.com/au/support/

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