Group item rate used on sales order does not print out on invioce.

Legacy KB ID: 1830

Question

When entering a Group item in a sales order and converting it to an invoice, why does the rate from the sales order not print out on the invoice generated?

Answer

This only would only occur when you have the tax preferences set to Net rather than Gross. This issue has been escalated for further investigation.


To resolve this; set your tax preferences from Net to Gross in the Sales Figures section. Note: you must login as the Administrator in the company data file.



  1. Click on the Edit menu and choose Preferences

  2. Scroll down the list and click on the Tax icon

  3. In the company preferences tab click the Gross (Inclusive of GST) radio button

  4. Click OK

How did we do?

Paid Invoices Report shows all invoices paid from the start date of the company file and not last FY

Some Items do not display on the Purchases by Item Summary Report

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