Sales figures in QuickBooks are reporting less than what is reported on the POS Balance Report

Legacy KB ID: 3524

Question

Why are sales figures in QuickBooks reporting less than what is reported on the QuickPOS Balance Report?

Answer

To prevent this from happening you must turn off the option to 'Reset Transaction numbers' before you perform a 'Z-Read'

1. Open your terminal and select the 'Tools' menu then click on 'Process End of Day'

2. Select 'Next' then click 'Reports' and then 'Next' again

3. Untick the option 'Reset the transaction numbers' and continue with your 'Z- Read'

How did we do?

Error opening QuickPOS - POSWebbrowser.ocx

Printing Transaction History with Receipt printing turned off

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